Brian Montgomery

What skills do you believe manages should possess? A lead, organizational and interaction skills, heartfelt communication. Planning Q Why do you think Managers pick out to be after? A You ask to subscribe agreed schemes and goals I?s how you flyer yourselves and the business against planned tar rags Q in that location argon different kinds of Plans including, Mission statements, vision, market operating(a). What type of plans do you de nameination in your business? A In my division we use alone of those, the caller-out has our mission statement and vision, which we hot but the operational plans ar the daylight to day business for us.Q How a great deal do you refer to each of the plans? A It genuinely depends on the plan and situation but I would produce at least weekly. Q Do you discuss the plans with you your groups and why? A Yes we discuss these in all of our meetings at different levels. Staff, supervisor and management meetings. Q How effective do you think these plans be? A thither is al counsels room for improvement, but at this magazine they atomic number 18 good. They atomic number 18 achiev subject and relevant to the core business. Our plans surrender to be somewhat flexible due to the changing environment we work in. Q What benefits do you think you get from each of those plans?A The squad get a sense of pass onment, moving forward, assembleting new goals. We achieve then pass the goals forward. Its great for the group to see the plan coming to fruition. Organizing Q Why do you think businesses need to check organizational structures? A Accountability and growth. Q There are different kinds of Organizational structures in the workplace, Formal/in contoural, operable, and divisional and matrix. Which angiotensin converting enzyme or combination Of these is apply in your business? A would say divisional due to the multiple sites. Q What benefits do you think you get from those structures you use?A loud say time is t he biggest benefit. When you find something that works soundly at one site you can adapt that to fit some other site. With non having to come up with a complete new formation then stimulate time to focus on other issues. Q Do you see any drawbacks to any of the structures you use? A Having too legion(predicate) sites sometimes bastardly you spread yourself a little(a) thin. Thats when you take up to determine at round and co-leaders. Leadership Q Why do you think leading is important in business? A Overall accountability, but off dumbfound of that is ensuring that the whole team work together to achieve the desired outcome.Q There are several types of adhering, Autocratic, Democratic Laissez-fairer, situational etc. Which of these do you use in your organization? A Democratic for me, having said that there are make when time constants mean a directive needs to be the way to move forward quickly. QHow would you describe your leadership style? A pliable depending on the climate at the time and proactive. Q What benefits do you think you get from this style? A Success, great time management and good interactions with staff. This mean we meet timeliness. QDO you see any drawbacks to this style?A sometimes if you dont stay focused on delivery, things can get interpreted Rooney. You really have to make sure you invest time on encyclopedism so everyone understands their part in the all overall plan. Control Q What does controlling mean for you? A Guidelines are put in place sows have a structured approach. Q What control systems are used in your business? A Mainly Kepis (Key Performance Indicators) Q Why are controlling systems important in your business? A So we can achieve and show that we have achieved. Q What control functions that you use monitor your planning functions?A The Kepis are what shows how we are progressing against our plan and working(a) towards our targets. With no Kepis where are we really. 1 . The Planning manipulation of char ge 1. 1 . A There are a frame of reasons that managers plan although to me the first reason would be to set the direction and priorities of the company or sector of the company. You want to chink that everyone in the team is working towards a similar goal and understands what that goal is. 1 . 2. A visual modality Statement Describes what a company would like to achieve, their aspirations to be the leader or best at what they do.Mission Statement This is really the overall aim of the company, it tells likely customers who the company are and what they stand for. Strategic plans these are the long term plans the company has to grow. The overall direction it wants to take to achieve its desired goals. market plans This is the companies plan outlining how they plan to achieve the strategic goal they set. Here they need to look at what they deliver how well and what gives them the competitive edge over others out there. How they show that information to prospective clients. Conting ency plan This is the what if plan.As we all know If anything can go wrong, it will. Murphys law With that in mind we need to put plans in place for possible events that were to originally planned for (the contingence plan). Operational plans This is a short term plan frequently set at a lower level in the company to undertake the team or section of the company have a decease understanding of what they need to do in the short term to visualise the company as a whole is achieving its higher level plans. 1 . 2. B The company I studied has a variety of plans, they have a vision (what they want to be), Mission (Why they exist), Values(what is important to them).They also have a strategic plan looking at the goals of increasing contracts and derangement by a percentage each year for the next quintette years. They have a marketing plan, for how they plan to sell the business to prospective clients. All these plans are driven from their National Office. Then there is the operationa l planning gradient of things, this is how they plan their work week to week to ensure they carry out the work the client wants within the timeshare set. 1. 3. From what observed I think overall the company studied has some good plans at each level.My study was more focused on the operational plans and at interview and at first look it shape ups that the plans are sound and have some give expectations of how things would be through with(p) in ready to achieve the goals. Looking closer showed that there were some things that could possibly be done to make it more effective 1 . 3. B I was able to see the operational plans and how these were looked at from week to week. They have various focuses form current week to next and then longer focus into months ahead. I was shown the targets for completions of set work and the actual percentages achieved week on week against the plans.They have set themselves some high goals for the year and are close to achieving. I did notice from disc ussions that where they appear to fail is due to not cooking at the contingency side of things fully. A lot of the day to day jobs are dependent on weather or plant access and often there is no plan for what they will do if they cannot do that. This authority that the overall focus then becomes more reactive than proactive. 2. The Organizing Function of Management 2. 1 . A Businesses need to have organizational structures in order to allow them to function effectively.This is because the structure defines the roles and tasks undertaken by staff. An idea can just now become a reality once it is broken down into organized, actionable elements. Scott Belles 2. 2. The main kinds Of organizational structures are Formal Generally roles and responsibilities are set out in writing and staff generally dont venture alfresco their job description. In dress Is how people work together in practice, day to day interactions. This structure generally develops alongside a formal structure. Divis ional Is where an organization is split into a number of separate units.These can be grouped gibe to product, market, geographical location or a shuffle of these. Each division is self-managed. Functional Is where staff are grouped according to the function or role they perform Matrix Is where staff are grouped by both function and product, often this structure is used for project work. 2. B The company I studied had a combination Of the Structures discussed. The company as a whole have a formal structure with an organizational chart to show the positions, with each position having a formal job description.But alongside that the staff have developed good communication and day to day talking to ensure the jobs are immaculate which is really the informal addition. The company has certainly got a divisional side to mainly based on location, and there is somewhat of a operational split at the location I looked at where hey have a roofing team with team leader, a handyman team with t eam leader, an industrial cleaning team with team leader and a commercial-grade cleaning team with team leader. 2. 3. A The impression I was unexpended with is that the mix of organizational structures works very well in this company.There appear to be a good balance between the formal and informal. The functional structure impressed me in that each of the individual teams had a clear understanding of their roles and took pride in achieving and meeting their targets. 2. 3. B During my visit I was able to see the organizational chart and some of the position descriptions. past the team members within the office and how they interacted with the team leaders to get tasks achieved. 3. The Leadership Function of Management 3. 1 . A Leadership is important because without it a business will fail to function to its full potential. Leadership is the mental object to transform vision into reality. Warren G. Bennie 3. 2. A To me the business I studied relies heavily on the classless sty le of leadership, with a little delegating added to the mix. Democratic There were a lot of notes from meetings with the manager and her supervisors and team leaders, where you could see issues discussed and he thoughts of the team with the decision make and agreed as the way to move forward. I noted from the tone used by the manager at interview and the dealings I saw with staff that she asked for their thoughts and input to assist in the decision making process.Delegating I could often see actions for tasks or monitoring being assigned to the supervisor and team leaders. 3. 2. B Compared to the democratic style the bossy does not look for a collaborative approach. Generally it is a more solely directive or authoritarian approach. Whereas the democratic style assists staff in feeling that they are a ajar part of the process and engaging them the autocratic would not be the way to get the best from a team. The team with the autocratic leader often feel less loyal, have less dedica tion and in the end, less satisfaction from the job as those with a democratic leader.Having said this a few of the staff I came across wish the go to work and be told what to do and how, although it was a minority. Although not example in my view there are occasions where autocratic works, this is usually in situations where an emergency has occurred and a decision needs to be made sooner rather than waiting to see if a consensus can be reached. . 3. A I believe that the leadership in the business I studied was adequate. There seemed to be systems in place and all those I spoke to or observed seemed to be aware of their part in achieving.